Shipping
Please note that favor tems tend to weigh many pounds when ordering large quanities. Therefore,items under the Favor catagory are shipped UPS to receive the best shipping rate possible. When ordering from all other catagories, shipping charges are based on the total of your order not the total weight. Items other than those in the favor section will be shipped separately and the shipping charge will be added to those items based on the total purchased. Please contact us with any questions.
For cases of favor products or favor orders, the shipping charges will be
verified with UPS for exact charges before being added to your credit
card. Slight adjustments may be necessary. You will be notified before
any adjustments are made by phone and email.Please note that It may be
necessary to make discounts manually on some items. Inspired
Keepsakes/ Celebration Depot does not charge more than the actual
charges that UPS or the US Postal Service charges to send your order.
Additionally, your payment information is private and secure. Your personal information is ssl (secure socket layer) encrypted and then handled by our payment provider. When you fax, email or call in your order, that is the only time that your information is handled through our company. Your
mailing information is not shared and used strictly for correspondence purposes.
Order Info
To place an order on our website, please use our secure on-line shopping basket and enter your credit card information after registering. Please consider receiving our Steals & Deals and being entered into our free drawings.
Order by phone
Please call us at 1-760-877-4617
or send your message and phone number by email and we will contact you
within 24 hours of receipt. US & International customers may reach
us at customerservice@celebrationdepot.com .
If you have questions regarding any of our products and services, you can email us 24 hours a day, 7 days a week, at customerservice@celebrationdepot.com
We answer our phones!
Please
call us 1-760-877-4617. Customer care representatives are available
from 9am to 5pm PST Monday through Friday and 9 am - 12 pm Saturday.
Please
fill out the contact us form here. Please note that once your form is sent it
will take you back to the top of this page and does not give a
confirmation.
Visitors Cart / Members Cart
Visitors Cart
Every visitor to our online shop will be given a 'Visitors Cart'.
This allows the visitor to store their products in a temporary shopping
cart. Once the visitor leaves the online shop, so will the contents of
their shopping cart.
Members Cart
Every member to our online shop that logs in is given a 'Members
Cart'. This allows the member to add products to their shopping cart,
and come back at a later date to finalize their checkout. All products
remain in their shopping cart until the member has checked them out, or
removed the products themselves.
Info
If a member adds products to their 'Visitors Cart' and decides to
log in to the online shop to use their 'Members Cart', the contents of
their 'Visitors Cart' will merge with their 'Members Cart' contents
automatically.
Shipping Methods
Our
distribution center determines the best parcel carrier for your
package’s delivery. The parcel carrier is based on the location, size
and number of packages going to a specific area and could be delivered
by UPS, U.S. Postal Service, etc.
